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Ordinary Labs
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What we build

Nearly every problem we are brought resolves into one of these. Each has a reference architecture and pricing logic behind it, which is what keeps the build fast and the quote honest.

pb-014 to 6 weeks

Document processing

“Two people spend three days a week typing invoices into the accounts system.”

We read the invoices, delivery dockets, timesheets and forms that arrive as PDFs, scans and photographs. What matters goes into the system you already use.

What you get

  • A pipeline that reads invoices, dockets and forms as they arrive
  • The fields you care about, written into Sage, Xero or whatever you run
  • A queue for anything it cannot read confidently
pb-025 to 8 weeks

Chat and voice agents

“We miss calls all afternoon. It is the same five questions every time.”

We put an agent on your website, your phone line or your WhatsApp that answers the questions customers actually ask, takes bookings and knows when to fetch a person.

What you get

  • An agent on your website, phone line or WhatsApp
  • Bookings written into your calendar and tickets into your helpdesk
  • A warm handover to a person the moment it matters
pb-034 to 7 weeks

Knowledge assistants

“The answer is in a PDF on somebody's drive and nobody can find it.”

We build an assistant that answers staff questions from your own handbooks, contracts, policies and drives. It shows the page it took each answer from.

What you get

  • An assistant that answers from your handbooks and contracts only
  • The document and page shown beside every answer
  • Access that follows the permissions your files already have
pb-046 to 8 weeks

Workflow automation

“Every order touches four systems and somebody has to chase it through all of them.”

We join the steps that currently live in an inbox, a spreadsheet and two other systems. We run them end to end with a person approving anything that carries real consequence.

What you get

  • A process that runs from order to invoice without chasing
  • A person approving the steps that carry money or risk
  • A record of every run and why it decided what it did
pb-055 to 8 weeks

Forecasting and analytics

“We order on gut feel. We are either short or sitting on stock.”

We forecast demand, cashflow and staffing from the sales history and stock data already sitting in your systems. We say how confident it is.

What you get

  • A forecast built from your own sales and stock history
  • A range, with the confidence stated plainly
  • An alert when next week stops looking like last week
pb-064 to 6 weeks

Content generation

“Every tender starts from a blank page, even though we have won forty of them.”

We build a drafting system that starts from the tenders, proposals and reports you have already written. Nobody begins at a blank page.

What you get

  • A drafting system built on the bids you have already won
  • First drafts in your house style, not a chatbot's
  • A person signing off before anything leaves the building
Fine circuit traces running across a board.
Nothing here is magic. What we build is understandable, testable and yours.
04Built on

We do not train our own models. We pick the right one for the job, run it on infrastructure your auditors will recognise and keep the choice reversible. EU regions by default.

Named here to say what we build on. No partnership or endorsement is implied.

An angular modern building of faceted panels against a bright sky.
What we build is meant to outlast the project that built it

Which of these is your problem?

The first conversation costs nothing. The assessment is a two-week decision and you own everything it produces.